About this course

Entry Requirements

  There are no formal entry requirements for this qualification. However, students will undertake an initial skills assessment as part of the application process and will need to meet the minimum ACSF LLN assessment benchmarks to successfully undertake this training program.

Course

Overview This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical advice and support to a team. Learn all the skills you need to get a job in this high demand job market, including computer skills in Microsoft: Word, Excel, Access and PowerPoint. This course will give you the skills to be able to: produce business documents required in the workplace; work in teams; manage your time effectively; provide quality customer service; coordinate and take minutes for meetings. Learning Outcomes These include:
  • Customer Service
  • Process Workplace Documents
  • Time Management
  • Organisational Skills
  • Teamwork
  • Communication
  • Office Administration
  • File Management
  Employment Opportunities To enable students who have successfully completed the course to work in the following areas:
  • Accounts Receivable Clerk
  • Accounts Payable Clerk
  • Clerk
  • Data Entry Operator
  • Word Processing Operator
  • Junior Personal Assistant
  • Receptionist
  • Office Administration Assistant
  • Office Administrator

Core Units

Unit code
(Core - all units required)

Competency Name

BSBITU307

Develop keyboarding speed and accuracy

BSBWHS201

Contribute to health and safety of self and others

Elective Units

Elective Units
(Elective - optional units)

Competency Name

BSBADM307

Organise Schedules

BSBWRT301

Write simple documents

BSBCMM301

Process customer complaints

BSBDIV301

Work effectively with diversity

BSBITU302

Create electronic presentations

Design and produce text documents

BSBITU304

Produce spreadsheets

BSBITU306

Design and produce business documents

BSBITU309

Produce desktop published documents

BSBINM301

Organise workplace information

BSBWOR301

Organise personal work priorities and development

Career Pathway