About this course
Entry Requirements
USI (Unique Student Identifier) Number; AQF level 3 foundation skills are essential; there are no prerequisites or mandatory entry requirements, allowing flexible entry points.
This training program is a pathway qualification. This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups.
This level is appropriate for support workers, case workers and client contact officers and generally, these positions:
Have direct contact with clients
Identify presenting needs
Refer to appropriate services and support.
At this level support workers and case workers may provide day-to-day support in community settings and/or provide assistance with entitlements and benefits under the broad direction of others.
Course
Course Entry Requirements
- Completion of Year 10 OR
- Mature age entry applicable
- L : Reading and writing skills
- L : Oral communication skills
- N : Numeracy and mathematics skills
- Basic understanding of the operations of an Aged Care facility
- Provide personal care
- First Aid Certificate
- Aboriginal or Torres Strait Islander community development worker
- Neighbourhood centre worker or a Youth worker
- Community care worker or a Residential support worker
- Support worker or a Youth housing support worker
- Indigenous youth worker or an intake and referral worker (Aboriginal)
- Youth case worker or a Juvenile justice court officer or a Juvenile justice officer
Core Units
Unit code
(Core - all units required)
Competency Name
CHCCCS016
Respond to client needs
CHCCOM005
Communicate and work in health or community services
CHCDIV001
Work with diverse people
HLTWHS002
Follow safe work practices for direct client care
HLTWHS006
Manage personal stress in the work environment
Elective Units
Elective Units
(Elective - optional units)
Competency Name
CHCAOD001
Work in an alcohol and drugs context
CHCCCS005
Conduct individual assessments
CHCCCS019
Recognise and respond to crisis situations
CHCPRT001
Identify and respond to children and young people at risk
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCCCS015
Provide individualised support
HLTAID003
Provide first aid