About this course

Entry Requirements

USI (Unique Student Identifier) Number; AQF level 4 foundation skills are essential; there are no prerequisites or mandatory entry requirements, allowing flexible entry points; Certificate III in Retail (OR) relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Course

Learning Outcomes These include:
  • Employee hiring
  • Development and performance
  • Providing specialist advice and guidance
  • Ensuring Customer satisfaction
  • Liaising with high-level management
  • Managing all aspects of the department smoothly.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores, and quick service restaurants. Mandatory Work Placement 100 hours minimum work placement within a regulated retail facility is compulsory for this qualification. Work Experience Insurance will be provided by REACH for Training

Core Units

Unit code
(Core - all units required)

Competency Name

SIRRRTF002

Monitor retail store financials

SIRXCEG004

Create a customer centric culture

SIRXHRM002

Maintain employee relations

SIRXMGT002

Lead a frontline team

SIRXRSK002

Maintain store security

SIRXSLS003

Achieve sales results

SIRXWHS003

Maintain workplace safety

Elective Units

Elective Units
(Elective - optional units)

Competency Name

BSBCUS401

Coordinate implementation of customer service strategies

BSBINN301

Promote innovation in a team environment

BSBMGT402

Implement operational plan

CHCDIV001

Work with diverse people

Career Pathway