There are no entry requirements for this qualification. Language, Literacy and Numeracy support provided.

Overview This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills. They use judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centers, attractions, cultural and heritage sites and tourism businesses requiring multi-skilled employees. Entry Requirement There are no formal entry requirements for this qualification. However, students will undertake an LLN assessment as part of the application process and will need to meet some minimum Australian Core Skills Framework (ACSF) benchmarks to successfully undertake this program. Learning Outcomes These include:

• Operations of in-bound tours
• Knowledge on local attractions, cultural and heritage sites
• Provide advice on Australian destinations

Work Placement (Not Applicable for Traineeships) 80 hours work placement within a Tourism environment is compulsory for this qualification. Upon Completion of the qualification you may proceed to SIT40116 Certificate IV in Travel and Tourism or to Certificate IV qualifications in any service industry areas.

• Inbound Tour Coordinator
• Operations Consultant
• Sales Consultant
• Reservations Sales Agent
• Booking Agent
• Museum Attendant
• Visitor Information Officer