About this course

Entry Requirements

There are no entry requirements for this qualification. Language, Literacy and Numeracy support provided.


Overview This qualification reflects the role of individuals who use a range of events administrative or operational skills. They use judgement and have knowledge of industry operations. They work with some independence under the guidance of more senior event personnel, using plans, policies and procedures to guide work activities. Events are diverse in nature and this qualification provides a pathway to work in event operations in a range of industries. These may be event management companies, event venues, or organizations which organize their own events. Work could be undertaken in an office environment where the planning of events takes place, on-site at venues where events are staged or a combination of both. Entry Requirement
  • Mature age entry applicable
  • L: Reading and writing skills
  • L: Oral communication skills
  • N: Numeracy and mathematics skills
Learning Outcomes These include:
  • Assist in organizing Events and Exhibitions
  • Provide quality customer services
  • Knowledge on staging support, on-site event registration etc.
Work Placement (Not Applicable for Traineeships)  80 hours work placement within an Events Industry is compulsory for this qualification. you may proceed to SIT40116 Certificate IV in Travel and Tourism or to Certificate IV qualifications in any service industry areas. “This qualification can be completed as traineeship in some States / Territories”

Core Units

Unit code
(Core - all units required)

Competency Name


Work effectively with others


Source and use information on the events industry


Process and monitor event registrations


Provide service to customers


Show social and cultural sensitivity


Participate in safe work practices

Elective Units

Elective Units
(Elective - optional units)

Competency Name


Coordinate on-site event registrations


Provide event staging support


Book supplier products and services


Use social media in a business


Create electronic presentations


Design and produce business documents


Identify hazards, assess and control safety risks

Career Pathway