About this course

Entry Requirements

There are no entry requirements for this qualification. Language, Literacy and Numeracy support provided.

Course

Overview
This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision within a hospitality environment. Work can be undertaken in variety of hospitality enterprises such as: restaurants, hotels, catering operations, clubs, pubs, cafes, cafeterias and coffee shops. Course Entry Requirements
  • Completion of Year 10 OR
  • Mature age entry applicable
  • L : Reading and writing skills
  • L : Oral communication skills
  • N : Numeracy and mathematics skills
Learning Outcomes
  • RSA Responsible service of Alcohol
  • RCG Responsible Conduct of Gambling
  • Operate a bar Club operations
  • Serve coffee
  • Customer service
Employment Opportunities To enable students who have successfully completed the course to work in the following areas:
  • Food and beverage waiter
  • Bar attendant
  • Front desk receptionist
  • Barista
Work Placement 60 hours work placement within a Hospitality industry is a compulsory component of this Course. REACH for Training is responsible for the work placement: Insurance is provided.

Core Units

Unit code
(Core - all units required)

Competency Name

BSBWOR203

Work effectively with others

SITHIND002

Source and use information on the hospitality industry

SITHIND004

Work effectively in hospitality service

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXHRM001

Coach others in job skills

SITXWHS001

Participate in safe work practices

Elective Units

Elective Units
(Elective - optional units)

Competency Name

SITXFSA001

Use hygienic practices for food safety

SITXFSA002

Participate in safe food handling practices

SITXCCS002

Provide visitor information

BSBINN201

Contribute to workplace innovation

BSBCMM201

Communicate in the workplace

SITHFAB001

Clean and tidy bar areas

SITHFAB004

Prepare and serve non-alcoholic beverages

SITHFAB016

Provide advice on food

Career Pathway